FAQs
More FAQs- Will any items in my home be salvageable after the cleanup process, and how do you determine what can be saved?
- How do I keep track of non-restorable items?
- Should I open the windows to help the drying process?
Our top priority is to properly and safely remove biological waste from your home while minimizing any damage. Our highly trained technicians are equipped with industry expertise, specialized products, and equipment to effectively clean and disinfect the affected area. We understand that some items may hold sentimental or monetary value, so we take extra care in evaluating each item to determine if it can be salvaged or not. We follow strict guidelines and protocols to ensure that only items that are safe for use will be deemed salvageable. Our team will communicate with you throughout the process and provide recommendations based on our findings. Rest assured that we will do everything possible to save as many items as we can during the cleanup process.
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
Opening the windows in your home to assist the drying process is not always recommended. Outside weather conditions may vary. Your ServiceMaster Restore technician will determine when and if opening windows to let in outside air is advisable.