FAQs
More FAQs- How do I keep track of non-restorable items?
- What types of surfaces and areas do you disinfect?
- What would be considered non-insured work?
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
At ServiceMaster Restore, we understand that contaminants and pathogens can be present on a wide range of surfaces and areas in your home. That's why we are equipped and trained to disinfect all types of surfaces, including but not limited to countertops, floors, walls, furniture, and appliances. We also cover a variety of areas such as bedrooms, bathrooms, kitchens, living rooms, and even outdoor spaces. Our goal is to effectively eliminate any potential hazards from your home and ensure a safe and healthy environment for you and your family. So, no matter where the contamination may be hiding, our team will efficiently isolate and disinfect the area to prevent any further spread. Trust us to handle all your disinfection needs with expert industry knowledge and specialized equipment.
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.